Saturday, 27 December 2014

report on e commerce

Report on Advertising and E-Commerce
Rathiga (201305006)
Week 2
Ms.Cheryl (Lecturer)
E-Commerce (electronic marketing)

E-commerce is consists of buying and selling of products and services.
There are 5 types of e-commerce
1)Business-to-business (B2B)
 :-defined as e-commerce between companies to companies
2)Consumer (B2C)
:-involves customer gathering information; purchasing physical goods or receiveing products over
an electronic network.
3)Business-to-goverment (B2G)
:-defined as commerce between companies and the public sector.
4)Consumer-to-consumer (C2C)
:-commerce between private individuals or consumers.
5) Mobile Commerce (m-commerce)
:-is buying and selling of good through wireless technology.

Elements of E-commerce

1)Convincing content
2)Optimal Navigation and User Low
3) User friendly checkout process
4)Customer support
5)Accessible via mobile device

Pros and Cons of E-commerce

Pros
 -Faster buying/selling procedure, as well as easy to find  products.
 -Buying/selling 24/7.
 -More reach to customers, there is no theoretical geographic limitations.
-No need of physical company set-ups.
-Easy to start and manage a business.
-Customers can easily select products from different providers without moving around physically.

Cons
-Unable to examine products personally
-Not everyone is connected to the Internet
-There is the possibility of credit card number theft
-Mechanical failures can cause unpredictable effects on the total processes. 

Difference between early years e-commerce and todays e-commerce

Early years:
-face-to-face,telephone lines,or mail systems
-manual processing of traditional business transactions
-individual involved in all stages of business transactions

Todays:
-using Internet or other network communication technology
-automated processing of business transactions
-individual involved in all stages of transactions
-pulls together all activities of business transaction,marketing and
advertising as well service and customer support.






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